| Project Kick-off and Scheduling 
 What we provide: 
                      CTI account manager’s name and contact       information. This person works directly with your organization to answer       questions and guide you through project implementation.Expected delivery date (after initial       consultation). What we need from you: 
                      Project lead contact. This person works       with other IT and management staff to make configuration decisions,       provide tire data, and approve the go-live release.Commitment of adequate resources to       provide data, graphics, and configuration choices. Typical system implementation requires about two weeks (depending on  scheduling and other business considerations).     |